Privacy Policy
Last Updated: February 22, 2026
1. Purpose and Scope of Policy
This Privacy Policy has been prepared to explain how personal data of website visitors, potential customers, existing customers, business partners and other related persons is collected, processed, stored and protected within the scope of services provided by Blesyum Software and Technology Ltd. ("Blesyum", "Company", "we") through www.blesyum.com website, id.blesyum.com customer panel and all related subdomains and digital platforms.
This policy has been prepared within the framework of Law No. 6698 on Protection of Personal Data ("KVKK"), Law No. 5809 on Electronic Communications, Law No. 6563 on Regulation of Electronic Commerce, European Union General Data Protection Regulation ("GDPR") and all relevant legislation provisions.
2. Data Controller
Company Name: Blesyum Software and Technology Ltd.
Tax Office / No: Yakacık Tax Office / 1781821060
Address: Yakacık Çarşı Mah. Sağlık Sok. No:14 D:11 Kartal/Istanbul
Email: contact@blesyum.com
Phone: 0216 606 14 90
3. Collected Personal Data
3.1. Identity Information
Name, surname, Turkish ID number (only in contract processes), title, company information.
3.2. Contact Information
Email address, phone number, address information, social media account information.
3.3. Customer Transaction Information
Order information, project details, service history, payment information, invoice information, contract information, customer panel (id.blesyum.com) usage information.
3.4. Digital Footprint Information
IP address, browser type and version, operating system, device information, cookies and similar technologies, page views and click data, referral source (UTM parameters), ad interactions (clicks, impressions, conversions).
3.5. Marketing and Communication Data
Marketing consent records, commercial electronic message preferences, email open and click rates, advertising campaign interactions, customer segmentation data.
3.6. Financial Information
Payment method information (no card numbers stored), invoice and receipt information, payment history.
4. Methods of Data Collection
Your personal data is collected through the following channels:
- Website forms (contact, free analysis, meeting request, partner application);
- Customer panel (id.blesyum.com) registration and usage;
- Email, phone or face-to-face communication;
- Service contracts and proposals;
- Cookies and automatic tracking technologies;
- Third-party advertising platforms (Google Ads, Meta Pixel, TikTok Pixel, LinkedIn Insight);
- Social media interactions;
- Events, webinars and training participation.
5. Purposes and Legal Basis of Data Processing
| Purpose | Legal Basis (KVKK) |
|---|---|
| Service provision and contract management | Art. 5/2 (c) - Contract performance |
| Invoicing and accounting | Art. 5/2 (ç) - Legal obligation |
| Customer communication and support | Art. 5/2 (c) - Contract performance |
| Website analytics and improvement | Art. 5/2 (f) - Legitimate interest |
| Marketing and advertising campaigns | Art. 5/1 - Explicit consent |
| Personalized advertising and retargeting | Art. 5/1 - Explicit consent |
| Commercial electronic messages | Art. 5/1 - Explicit consent (Law No. 6563) |
| Security and fraud prevention | Art. 5/2 (f) - Legitimate interest |
| Legal compliance and official requests | Art. 5/2 (ç) - Legal obligation |
6. Data Sharing and Transfer
Your personal data may be shared with the following third parties:
6.1. Service Providers
- Hosting and cloud service providers (data storage);
- Email and SMS service providers (communication);
- Payment institutions and banks (payment processing);
- Accounting and legal consultants (invoicing, legal compliance).
6.2. Advertising and Analytics Platforms
- Google LLC (Google Ads, Analytics, Tag Manager);
- Meta Platforms Inc. (Facebook, Instagram Pixel);
- TikTok Pte. Ltd. (TikTok Pixel);
- LinkedIn Corporation (LinkedIn Insight Tag);
- Other advertising networks and partners.
6.3. Legal Authorities
Data may be shared with judicial and administrative authorities in accordance with legal obligations and official requests.
7. International Data Transfer
Your personal data may be transferred abroad in the following cases:
- Cloud servers (AWS, Google Cloud - EU and US regions);
- Advertising platforms (Google, Meta, TikTok, LinkedIn - servers abroad);
- Email service providers (Mailchimp, SendGrid - US-based).
Abroad transfers are made only to countries with adequate protection according to the Personal Data Protection Board's decision or with standard contractual clauses (SCC) and your explicit consent.
8. Data Storage Period
| Data Type | Storage Period | Legal Basis |
|---|---|---|
| Contract and invoice data | 10 years | Tax Procedure Law |
| Marketing consent records | 3 years or until withdrawal | Law No. 6563 |
| Website cookies and analytics | 26 months (maximum) | GDPR |
| Communication records | 2 years | Legitimate interest |
| Customer panel logs | 2 years | Legitimate interest, security |
| Advertising campaign data | 13 months | Platform policies |
At the end of these periods, data is deleted, destroyed or anonymized ex officio or upon your request.
9. Your Rights
Under KVKK Article 11, you have the following rights:
- To learn whether your personal data is being processed;
- To request information if processed;
- To learn the purpose of processing;
- To know third parties to whom data is transferred;
- To request correction of incomplete or inaccurate data;
- To request deletion or destruction under KVKK Article 7 conditions;
- To object to automated processing;
- To claim compensation for damages.
10. How to Exercise Your Rights
You can submit your requests through:
- Email: contact@blesyum.com (subject: "KVKK Data Subject Request")
- Registered Mail: Yakacık Çarşı Mah. Sağlık Sok. No:14 D:11 Kartal/Istanbul
- Customer Panel: id.blesyum.com (Data Subject Rights section)
Your requests will be concluded free of charge within 30 days at the latest.
11. Data Security
We take the following technical and administrative measures to protect your data:
- SSL/TLS encryption (HTTPS);
- Regular security audits and penetration tests;
- Access control and authorization systems;
- Firewall and DDoS protection;
- Regular backups and disaster recovery plans;
- Employee training and confidentiality agreements.
12. Cookies
Our website uses cookies. For detailed information, please review our Cookie Policy.
13. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe your child has provided us with personal data, please contact us.
14. Changes to Privacy Policy
This Privacy Policy may be updated periodically. Significant changes will be notified through our website or email. Continued use after changes constitutes acceptance.
15. Contact
Blesyum Software and Technology Ltd.
Email: contact@blesyum.com | Phone: 0216 606 14 90
Address: Yakacık Çarşı Mah. Sağlık Sok. No:14 D:11 Kartal/Istanbul
Last Update: February 2026