Question 1

How many people can I start with?

Accepted Answer

You can start with just one person. Pricing is based on the number of users and the modules you select; you won’t pay for modules you don’t use.

Question 2

Can you migrate my data from the old system?

Accepted Answer

Yes. Current accounts, inventory, open invoices, and historical transactions are transferred with strict controls. Before the migration, we perform a test import using real data; we do not go live until the numbers match.

Question 3

Can I connect my own domain name?

Accepted Answer

Yes. You can connect each module to its own domain name—for example, `erp.firmanizin-adi.com`. As soon as you connect it, that becomes the product’s address, and the certificate is automatically obtained.

Question 4

Where is my data stored?

Accepted Answer

Our servers are located in Turkey. Each customer’s data is isolated at the database level; a query from one customer cannot see another customer’s records.

Question 5

Can I terminate the contract whenever I want?

Accepted Answer

Yes. When you cancel your subscription, you can export your data; permanent deletion occurs 30 days later, and you’ll be notified at every step during this period.

Question 6

Does this include training and support?

Accepted Answer

Setup and role-based training are included in the starter package. Support packages with guaranteed response times are available for ongoing support; the scope of each package is specified in the contract.

Question 7

Can I add or remove modules later?

Accepted Answer

Yes. You can open the modules you want from the dashboard and close the ones you no longer need; your bill for the next billing period will be calculated based on your current list of active modules. The data from the modules you close isn’t deleted—it will still be there when you reopen them.

Everything you want to know on a single page

General

Pricing

Security and Compliance

ERP

CRM

E-Commerce

Your entire business in one panel

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