Child Safety Standards

Blesyum software consists of business applications for enterprises (CRM, email, ERP, and similar). Our services do not target individuals under the age of 18, and creating an account requires being of legal age and having the legal capacity to accept the Terms of Service. Nevertheless, since messages, files, and content can be shared through our platform, we apply the following standards across all our services.

The following are strictly prohibited on Blesyum services:

• Creating, uploading, storing, sharing, requesting, or linking to child sexual abuse material (CSAM); this includes images generated or altered using artificial intelligence.
• Communicating with a child for sexual purposes, luring a child for sexual purposes, or attempting to recruit a child (grooming).
• Any content, description, or comment that sexualizes children.
• Any activity that facilitates sexual extortion (sextortion) of children, child trafficking, or the sexual exploitation of children.
• Content that promotes, glorifies, or facilitates the activities listed above.

If you encounter content or behavior that violates these standards, you can report it to us through the following channels:

• From within the app: In Blesyum mobile apps, follow the steps Manage your account › Help and Safety › Report a problem and select "Child Safety" as the subject. Your report will be sent directly to our security team without requiring you to exit the app.
• Via the web portal: You can use the same reporting form in your account settings at accounts.blesyum.com.
• By email: You can email us at hello@blesyum.com.

If you believe a child is in immediate danger, please first call your country’s emergency hotline (112 in Turkey).

• Reports regarding child safety are handled with the highest priority, and our system immediately forwards these reports to our authorized team.
• We immediately restrict access to and remove any content found to contain CSAM or CSAE.
• We suspend or permanently close the relevant accounts.
• We preserve records that constitute evidence, in accordance with our legal obligations and solely for sharing with authorized authorities.
• We retain report records for the legally required period, even if the relevant account is deleted.

We report cases of CSAM and child sexual abuse identified on our services to the authorized authorities in accordance with applicable laws. In this context:

• In Turkey: the Cybercrime Units of the General Directorate of Security, the Public Prosecutor’s Offices, and the Information and Communication Technologies Authority’s Ihbar Web hotline (www.ihbarweb.org.tr),
• Internationally, we collaborate with the NCMEC CyberTipline (National Center for Missing and Exploited Children) and the relevant country’s competent law enforcement agencies

. We respond to lawful requests for information and documents from authorized authorities within the legally prescribed timeframes.

Blesyum complies with the Turkish Penal Code No. 5237 (particularly provisions regarding the sexual abuse of children and obscenity), Law No. 5651 on the Regulation of Publications Made on the Internet, Law No. 6698 on the Protection of Personal Data, and all legal regulations regarding child safety in the countries where we provide services. We also act in accordance with the child safety policies of Google Play and the App Store.

For questions regarding our child safety practices, reporting processes, and cooperation with relevant authorities, please contact our child safety contact point:

Blesyum Software and Technology Limited Company — Security Team Email: hello@blesyum.com

We may update these standards in accordance with changes in legislation and platform policies. The current version is always published on this page; the version and effective date at the top of the page indicate the most recent update.