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Question Bank

Everything you're curious about
on a single page.

Setup, pricing, security, integrations and products — questions and short answers grouped by topic.

General

7 question
  • You can start with just one person. Pricing is based on the number of users and the software you choose; you don’t pay for software you don’t use.

  • Yes. Current accounts, inventory, open invoices, and historical transactions are transferred with strict controls. Before the migration, we perform a test import using real data; we do not go live until the numbers match.

  • Yes. You can connect any software to its own domain name—for example, `erp.firmanizin-adi.com`. As soon as you connect it, that becomes the product’s address, and the certificate is automatically obtained.

  • Our servers are located in Turkey. Each customer’s data is isolated at the database level; a query from one customer cannot see another customer’s records.

  • Yes. When you cancel your subscription, you can export your data; permanent deletion occurs 30 days later, and you’ll be notified at every step during this period.

  • Setup and role-based training are included in the starter package. Support packages with guaranteed response times are available for ongoing support; the scope of each package is specified in the contract.

  • Yes. You can open the software you want from the control panel and close the ones you no longer need; your invoice will be calculated based on your current software list for the next billing period. The data from the software you close is not deleted; it will still be there when you reopen it.